FAQ
-
how do we get started?
To begin your project with Trailhead Design + Build, simply reach out to us via phone, email or by contact form here on our website to schedule an initial consultation. During this consultation, you'll have the opportunity to discuss your project ideas, goals, and budget with our experienced team. We'll provide expert advice and insights to help you understand the scope and feasibility of your project. Following the consultation, if you decide to move forward, we'll guide you through the design development process, contract signing, and scheduling to kick off your construction project. Our goal is to make the process as seamless and stress-free as possible, ensuring that your vision becomes a reality with the highest level of craftsmanship and attention to detail.
-
What are your business practices?
Effective planning and clear communication are at the core of our business practices. We meticulously outline contracts, detailing work phases, payment expectations, schedules, and each party's responsibilities. To streamline our process, we require a signed contract to secure a spot on our schedule, allowing us to promptly order materials and avoid delays in construction.
All our subcontractors sign contracts, ensuring that expectations are managed, and we verify proper licensing, insurance, and bonds before any work begins. If your project involves construction loan funding, we liaise with your lender to ensure a smooth completion.
-
Are you licensed and insured?
Yes, Trailhead Design + Build is fully licensed and insured. We maintain all necessary licenses and permits required to operate legally in our area, providing our clients with peace of mind knowing that their project is in the hands of a reputable and professional construction company.
-
What types of projects do you specialize in?
Trailhead Design + Build specializes in a wide range of construction projects, including custom homes, remodels, additions, commercial buildings, pole barns, and outdoor living spaces. Our team has expertise in various construction methods and architectural styles, allowing us to tailor our services to meet the unique needs and preferences of each client.
-
How long have you been in business?
Trailhead Design + Build has been proudly serving the Central Oregon community since 2015, accumulating years of experience and a solid reputation for delivering high-quality construction services. Our long-standing presence in the industry is a testament to our commitment to excellence and customer satisfaction.
-
Do you provide free estimates?
Yes, we offer free initial consultations and estimates for all potential projects. During the consultation, our experienced team will discuss your project goals, budget, and timeline, providing you with a detailed estimate of the expected costs and scope of work involved.
-
What is your process for management and communication?
At Trailhead Design + Build, we prioritize clear and open communication throughout every stage of the project. Our dedicated project managers will keep you informed and updated on the progress of your project, addressing any questions or concerns you may have in a timely manner. We utilize advanced project management tools and technology to streamline communication and ensure transparency.
-
Can you provide references or examples of past projects?
Absolutely! We have an extensive portfolio of past projects that showcase our craftsmanship and attention to detail. Additionally, we can provide references from satisfied clients who have experienced firsthand the quality and professionalism of our work.
-
How do you handle changes or modifications to the project scope?
We understand that changes may arise during the course of a project, and we are committed to accommodating our clients' evolving needs and preferences. Our team will work closely with you to assess the impact of any changes to the project scope, providing transparent communication and updated timelines and costs as needed.
-
What is the timeline for completing a typical project?
The timeline for completing a project can vary depending on factors such as the size, complexity, and scope of work involved. During the initial consultation, we will provide you with an estimated timeline based on the specifics of your project. Throughout the construction process, we will work diligently to adhere to the agreed-upon timeline and keep you informed of any potential delays or changes.
-
How do you handle permits and regulatory requirements?
Trailhead Design + Build takes care of obtaining all necessary permits and ensuring compliance with local building codes and regulations for each project. Our experienced team is well-versed in the permitting process and will handle all the paperwork and coordination with regulatory authorities on your behalf.
-
Do you work with subcontractors and are they properly licensed and insured
Yes, we work with a network of trusted subcontractors who are fully licensed, insured, and vetted to ensure they meet our standards of quality and professionalism. Our subcontractors are integral members of our team, and we maintain open communication and collaboration throughout the construction process.
-
What sets Trailhead Design + Build apart?
Trailhead Design + Build sets itself apart through our commitment to exceptional craftsmanship, personalized service, and attention to detail. Our experienced team combines innovative design solutions with quality construction practices to bring our clients' visions to life. We prioritize customer satisfaction and strive to exceed expectations on every project.
-
Do you assist with design and architectural services or do I need to hire a separate firm?
Trailhead Design + Build offers comprehensive design and architectural services in-house, eliminating the need for clients to hire a separate firm. Our experienced designers and architects will collaborate with you to create customized plans and layouts that reflect your vision and lifestyle.
-
How do you ensure safety on the job site?
Safety is our top priority at Trailhead Design + Build, and we adhere to strict safety protocols and guidelines on every job site. Our team undergoes regular safety training and follows industry best practices to minimize risks and ensure a safe working environment for everyone involved in the project.